Shipping Policy

Domestic Shipping Policy

Shipment processing time:

All orders are processed within 24 hours of being placed and normally shipped within 3 business days on in-stock items and 14 days on apparel items. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses:

Eagle Crest ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Please do not provide a P.O. Box for an address. Business addresses are required on all orders.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes:

Eagle Crest is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

Eagle Crest is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.